Privacy Policy

Last Updated: April 2024

1. Introduction

Jadibooti by Bharat ("we," "our," or "us"), a brand of Ryal Jadibooti, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website
• Make a purchase
• Sign up for our newsletter
• Contact our customer service
• Use our mobile application (if applicable)

Please read this privacy policy carefully. If you disagree with its terms, please discontinue using our services immediately.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information (credit card details, UPI ID)
• Date of birth
• Gender
• Health information you voluntarily provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type
• Operating system
• Device information
• Usage data
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from:

• Social media platforms if you interact with us through them
• Payment processors
• Delivery partners

3. How We Use Your Information

3.1 Primary Uses

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your orders
• Send you order updates and delivery notifications
• Respond to your questions and concerns
• Provide customer support

3.2 Secondary Uses

With your consent, we may also use your information to:

• Send promotional emails about new products, special offers, or other information
• Improve our website and product offerings
• Personalize your experience
• Conduct research and analysis

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third parties who assist us in:

• Order fulfillment
• Payment processing
• Delivery services
• Customer support
• Marketing and analytics

4.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or abuse
• Respond to government requests

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure data storage
• Regular security assessments
• Employee training on data protection

5.2 Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing

6.2 Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our website.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

8. International Data Transfers

We primarily process and store data in India. However, we may transfer your information to service providers in other countries. When we do, we ensure appropriate safeguards are in place.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on our website
• Sending an email to registered users
• Displaying a notice on our website

10. Data Processing Agreement

For business customers or partners, we offer a separate Data Processing Agreement upon request.

11. Compliance with Laws

11.1 Information Technology Rules, 2011

We comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

11.2 Other Applicable Laws

We adhere to all applicable Indian data protection laws and regulations.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Ryal Jadibooti by Bharat Pvt. Ltd.
5th Floor, Two Horizon Centre, Golf Course Road,
DLF Phase-5, Gurugram, Haryana-122002
Email: help@jadibootibybharat.com
Phone: +91 9625717500

13. Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder
Time: Mon to Fri (9:00 AM to 6:00 PM)

14. Dispute Resolution

Any disputes regarding privacy will be subject to the jurisdiction of the courts in Delhi, India.